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Help Zone
Questions, concerns or comments? We're here to help!
Real People, Real Answers
Unlike most internet stores, we don't hide anonymously behind email. In fact, we prefer that you call us, and talk to a real person for the fastest and friendliest response possible.
In North America, please call us at 1-800-671-6464
Internationally, please call us at +01 425-786-2001
We are available between 9 AM to 5 PM Pacific Standard time on most business days. We are also available "after hours" on some work days. We'll answer if available, so feel free to try.
Alternately, you can send a message to us using the form below.
Important: Please be aware that due to the nature of email on the internet, we may not get your message, or you may not receive ours. When in doubt, please call one of the numbers above for a fast and courteous response.
If you do choose to email, the only form fields below that are required are marked with red asterisks (some people call them "stars"). If it's not marked with a red asterisk, you don't have to fill it in.
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